Terms and Conditions

1. Introduction

By accessing Kanasha Jewels, you agree to these Terms & Conditions. We reserve the right to modify them at any time.

2. Products & Pricing

• Product descriptions and prices are accurate, but slight variations may occur.
• Prices may change without prior notice.

3. Order & Payments

• Orders are confirmed after full payment. Once placed, orders cannot be canceled.
• Payments are securely processed via Razorpay, and we do not store payment details.

4. Shipping & Delivery

• We offer delivery across India. Estimated shipping time: 5-7 days.
• We are not responsible for courier delays or incorrect addresses provided by customers.

5. Refunds & Cancellations

• Refunds are only applicable for defective or incorrect items.
• Customers must raise a request within 3 days of delivery at kanasha.jewels@gmail.com.
• Refunds are processed within 5-7 business days after approval.
• Sale items and customized jewelry are non-refundable.

6. Dispute Resolution

• In case of any dispute, users agree to resolve it through arbitration under the laws of India.

7. Liability & Indemnity

• Kanasha Jewels is not responsible for any indirect damages, delays, or third-party failures.
• Users agree to indemnify us against claims arising from misuse of our website or services.

📩 For any queries, contact us at kanasha.jewels@gmail.com